Our expertise
Solving real-world problems for modern healthcare
With thousands of use cases, dedicated AI teams and powerful data, we build AI solutions to solve your challenges and support a stronger healthcare ecosystem.
Connected solutions
- Uncover untapped value with discovery sessions.
- Embed AI into your existing platforms.
- Leverage over 1,000 Optum use cases.
- Enhance accuracy, minimize rework and reduce avoidable denials.
Expert-led AI integration
- Partner with our healthcare AI experts.
- Assess your transformation readiness for AI success.
- Create tailored solutions with built-in governance.
- Iterate with insights and continuous support.
Data-driven care
- Build AI responsibly with strong safeguards.
- Access real data for use in clinical settings.
- Spot opportunities with claims, clinical and Rx data.
- Embed AI health equity to reduce disparities.
Meet the people who make it possible
Our team of clinical leads, AI experts, premier thinkers and researchers from around the globe are dedicated to building the future of healthcare with you.
Syed M.
Chief AI Transformation and Strategy Officer
“We’re not here to chase trends. We’re here to build systems that work — for patients, providers and payers. That means bold moves, rigorous governance and relentless focus on outcomes.”
Elizabeth S.
Senior AI/Machine Learning Engineer
“AI is only as powerful as the people it empowers. We’re designing models that don’t just predict — they support clinicians and patients in making better decisions every day.”
Roshan V.
Director, AI
“AI is the catalyst for healthcare transformation. We're unlocking new possibilities to improve outcomes and reduce friction for clinicians and patients alike.”
Our approach
Transforming healthcare together
Focus on outcomes
We take a rigorous, results-oriented approach to assess your most pressing challenges.
Share expertise
We’re committed to creating innovation that makes healthcare simpler, more affordable and better for everyone.
Co-create solutions
We apply our expertise and co-create with you to reimagine systems and deliver value together.
Build responsibly
We build AI solutions ethically and securely, consistent with local, national and international health regulations.
AI that works in the real world
Discover the kind of top-tier solutions Optum AI can build to improve healthcare experiences, outcomes and operations.
Digital consumer experiences
Create a seamless, personalized digital experience that simplifies the consumer’s healthcare journey and builds trust.
Payer-provider transactions
Enable payer-provider efficiency in real time, preventing problems before they ever occur.
Pharmacy pricing
Improve the speed and accuracy of pharmacy pricing for predictable, transparent costs.
Clinical care navigation
Leverage predictive insights and AI to identify and close gaps in care.